If I had a dollar for every time someone sat across from me and said “I’ve always wondered about this but never knew who to ask,” I’d have a very comfortable retirement fund. Insurance has this reputation for being confusing, full of fine print, and designed to be understood only by people who went to school for it. And honestly? That reputation isn’t entirely undeserved.

But here’s what I’ve learned after nearly 20 years of helping Michigan families figure out their coverage: most insurance questions aren’t complicated. They just never get answered in plain English. People either feel embarrassed to ask, assume their agent is too busy, or Google it and end up more confused than when they started.

So I’m putting the most common ones right here, answered the way I’d answer them if you were sitting in my office on Lake Michigan Drive with a cup of coffee. No jargon, no runaround, just honest answers.

Why Michigan insurance feels more confusing than it should

Part of the reason Michigan residents have so many questions is that Michigan genuinely has some unique insurance rules. Our no-fault auto insurance system is one of the most complicated in the country, and it changed significantly in 2020. Our weather creates coverage situations that people in warmer states never have to think about. And our mix of urban, suburban, rural, and agricultural communities means that what’s right for a family in Grand Rapids looks completely different from what’s right for a farmer in Allendale.

That context matters. A lot of the confusion people carry isn’t because they’re not paying attention. It’s because the answers genuinely depend on factors specific to Michigan, and sometimes specific to your individual situation. With that said, here are the questions I hear most often and the answers that help people feel less lost.

Auto insurance questions

Do I actually have to have auto insurance in Michigan, and what’s the minimum required coverage?

Yes, auto insurance is required in Michigan. The state requires liability coverage, which covers damages and injuries you cause to others, as well as personal injury protection (PIP), which covers your own medical expenses after an accident regardless of who’s at fault. Michigan’s no-fault system means your own insurance handles your medical bills up to your PIP limit, no matter who caused the accident. The minimums are set by the state, but minimum coverage doesn’t always mean adequate coverage. It’s worth having a conversation about what level of protection actually makes sense for your situation.

What is Michigan’s no-fault insurance and why does everyone keep talking about it?

Michigan’s no-fault system means that after an accident, each driver’s own insurance company pays for their medical expenses and certain other losses, regardless of who was at fault. It’s designed to speed up the claims process and reduce lawsuits. The 2020 reforms gave drivers more options for their PIP medical coverage level, which changed what a lot of people are paying and what they’re covered for. If you set up your policy before 2020 and haven’t reviewed it since, it’s worth a fresh look to make sure your choices still align with what you actually want.

What happens if I get hit by an uninsured driver in Michigan?

Michigan has a significant number of uninsured drivers on the road, which is a real problem. Uninsured motorist coverage is an optional add-on in Michigan that can help cover your expenses if you’re hit by someone who doesn’t have insurance or doesn’t have enough. Whether it makes sense for your policy depends on your specific situation, but it’s a conversation worth having given how common uninsured drivers are in our state.

Does my auto insurance cover me if I drive someone else’s car?

Generally, auto insurance follows the car, not the driver. So if you’re driving a friend’s car with their permission and get into an accident, their insurance is typically the primary coverage. Your own policy may provide secondary coverage in some situations. The details vary by policy, so if this is something you do regularly, it’s worth asking your agent specifically how your policy handles it.

Insider Tip from Andy: One of the most common things I see is people who picked their auto coverage years ago and never looked at it again. Your life changes, the law changes, and your coverage should keep up. If you haven’t reviewed your auto policy since the 2020 no-fault reforms, call us and we’ll walk through it together.

Home insurance questions

Does my home insurance cover water damage?

It depends heavily on the source of the water. Most standard policies generally cover sudden, accidental water damage from inside the home, like a burst pipe or an overflowing appliance. What they typically don’t cover is flooding from outside sources, like a river overflowing, heavy rain runoff, or a backed-up sewer. Those usually require separate coverage. Sewer and water backup coverage is a common add-on that a lot of Michigan homeowners don’t realize they’re missing until their basement takes on water during a spring storm.

Am I covered if a tree falls on my house?

In most cases, yes. If a tree falls on your home due to a storm or wind event, the damage to your home is generally covered under your dwelling coverage. Whether the tree removal itself is covered, and how much, varies by policy. If the tree falls in your yard but doesn’t hit anything, coverage for removal is less certain. It’s one of those situations where reading the specifics of your policy, or just calling your agent before something happens, saves a lot of frustration.

Does home insurance cover theft?

Generally, yes. Personal property coverage, which is part of most standard homeowners policies, typically covers theft of belongings both inside and outside your home. So if someone breaks into your house and takes your electronics, or your bag gets stolen out of your car, there may be coverage. Limits apply, and certain high-value categories like jewelry or collectibles often have sublimits that mean they’re not fully covered without an additional rider. Worth knowing before you need it.

What’s the difference between actual cash value and replacement cost coverage?

This one comes up a lot and it matters more than most people realize. Actual cash value pays you what your belongings or home structure are worth at the time of the loss, accounting for depreciation. Replacement cost pays what it actually costs to replace the item at today’s prices. For a 10-year-old roof or a 5-year-old laptop, the difference between those two numbers can be significant. Most policies offer both options, and the replacement cost option generally costs a bit more but tends to be worth it when you actually file a claim.

Did You Know? Michigan’s older housing stock means a lot of homes have features like plaster walls, custom trim, or older electrical systems that cost significantly more to repair or replace than standard modern construction. If your home has unique or older features, it’s worth making sure your coverage reflects what it would actually cost to rebuild it properly.

Bundling and savings questions

Does bundling home and auto insurance actually save money?

For most people, yes. Bundling your home and auto insurance with the same provider generally qualifies you for a multi-policy discount that reduces your overall premium. Beyond the savings, there’s a practical benefit: when something like a hailstorm damages both your roof and your car, having one agent who handles both policies makes the whole experience significantly smoother. It’s one of the more straightforward ways to get more coverage for less money without changing what you’re actually protected for.

When should I shop around for insurance versus sticking with my current provider?

Shopping around is always reasonable, but cheaper isn’t always better. The question isn’t just what the premium is, it’s what the coverage actually includes and what the claims experience looks like. A policy that saves you $20 a month but leaves you underinsured, or with a company that’s difficult to work with when you file a claim, isn’t actually a good deal. Working with a local agent who can compare options and explain the differences is usually more valuable than finding the lowest number online.

Life insurance questions

Do I actually need life insurance, and how do I know how much?

This is one of the questions people put off longer than almost any other, and I get it. It’s not a fun thing to think about. But the families I’ve seen navigate a loss without adequate life insurance in place are the ones I think about most. Life insurance exists to make sure that if something happens to you, the people who depend on your income don’t have to figure out how to pay the mortgage, cover childcare, or handle debt on top of grieving. How much you need depends on your income, your debts, your dependents, and what you want your family to be able to maintain without you. There’s no universal number, but there is a right answer for your specific situation, and it’s worth finding it before you need it.

What’s the difference between term and whole life insurance?

Term life insurance covers you for a specific period, typically 10, 20, or 30 years, and pays out if you pass away during that term. It’s generally the more affordable option and works well for people who want coverage during their highest-earning, highest-responsibility years. Whole life insurance is permanent coverage that lasts your entire life and includes a cash value component that builds over time. Which one makes more sense depends on your age, your financial goals, and what you’re trying to protect. It’s one of those decisions that benefits a lot from a real conversation rather than a Google search.

Can I get life insurance if I have health issues?

Often, yes. The options available and the cost will depend on the specifics of your health history, but having a pre-existing condition doesn’t automatically mean life insurance isn’t available to you. The best thing to do is have an honest conversation with your agent about your situation so they can walk you through what’s realistic and what makes sense given where you are.

Insider Tip from Andy: Life insurance is one of the most procrastinated financial decisions I see, and it’s almost always because it feels overwhelming or morbid to think about. But the families who have it in place are the ones who tell me later how glad they are they did it when they did. It doesn’t have to be complicated. Start the conversation and we’ll take it from there.

Claims questions

How do I file an insurance claim in Michigan?

The process generally starts with calling your agent or your insurance company’s claims line as soon as the incident happens. From there, you’ll typically be assigned a claims adjuster who reviews the damage, and you’ll need to provide documentation of what happened and what was affected. For home claims, that usually means photos and a list of damaged property. For auto claims, that means a police report if one was filed, photos of the damage, and information about the other parties involved if it was an accident. The faster you report and the better you document, the smoother the process tends to go.

How long does a claim take to process?

It varies depending on the type of claim and how straightforward it is. Simple auto claims can sometimes be resolved in days. More complex home claims involving significant structural damage can take weeks or longer, especially if contractors are backed up after a widespread weather event. Staying in communication with your adjuster and responding quickly when they need information from you helps keep things moving.

Will filing a claim raise my rates?

It can, depending on the type of claim, your history, and your provider. Not every claim results in a rate increase, and the specifics vary significantly. It’s always worth having a conversation with your agent before you file, especially for smaller claims, to understand whether it makes more sense to file or handle the cost out of pocket. That’s not a reason to avoid filing legitimate claims, but it’s worth understanding the potential impact.

Insider Tip from Andy: Save your agent’s direct number in your phone before you ever need it. When something happens, the last thing you want to do is hunt for contact information or navigate an automated system. A local agent who picks up the phone and knows your policy is worth a lot in those moments.

Still have a question? That’s exactly what we’re here for

Insurance questions don’t have an embarrassment threshold. The ones that feel basic are often the most important, and the ones that feel too specific to bother anyone with are usually the ones that matter most when something actually goes wrong.

If you’ve been carrying a question around and just haven’t gotten around to asking it, now’s a good time. We’re a local office with real people who know Michigan insurance and genuinely enjoy helping families feel less confused about it.

📞 (616) 301-8426
📧 andy.brummel@fbinsmi.com
📍 602 Lake Michigan Dr NW, Grand Rapids, MI 49534 

Or if you’re ready to take a look at your current coverage, you can request a quote anytime at michfb.com. We’ll make sure what you have actually fits your life.